1. Are you manufactory or trading company?

Factory! We have our own production line and overseas sales department for electric bicycle.

2. What’s your Ebike quality situation?

It is the fact what we manufactured are all in middle/high quality classes even in European market,

closing to the A-brand in the world.All the electric bicycles we manufactured is basically according to

present European standard,especially for European market,It may change a little bit,according to standard

and regulations in the destination sales countries

3. Can I order sample?

We’re honored to offer you sample for quality check.

4. What is the payment terms?

We usually accept T/T as the terms,and order payment can also be negotiated.

5. How long for delivery time?

Usually it takes about 7-35 working days after we receive your payment,depending on your order

specifications,modals,colors,etc.

6. Do you accept OEM customer’s orders?

Yes,our factory in China,we can make the bicycle according to customer’s specifications,color combination

and even design,as well as package request

7. Which colors will be available?

Normally,we’ll introduce the most popular colors to customers.Meanwhile,We are able to make colors according to

customer’s demands.

8. What’s your warranty for your bicycle?

Frame and fork:2 years warranty

All the electric components(including the battery):warranty 18 months

Q. 1: Where is your company located?

A: Our factory is located in Shenzhen City, Guangdong Province, China.

Q. 2: How is the packing?

A: We pack our bikes/scooter in cardboard boxes.

Carton Size: 127cm*21cm*64cm.One bike/scooter into per carton.
Q. 3: What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q. 4: Can I get a sample and how long will it take?

A: Yes. We can supply samples. But the buyer pays for the sample and freight. within 7days after receiving the payment, we will send it out.

Q. 5: Can I mix different models in one container?

A: Yes. Different models can be mixed in one container.

Q. 6: What's the after-sale warranty?

A: Our products are 1 years warranty except for man-made damage